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Payments App

LipaSpot App

This is a mobile App embedded on an Android Smart POS to manage and simplify access to Mobile Money (M-PESA/Airtel Money/T-Kash) payments and services.

THE CHALLENGE

Mpesa is increasingly becoming the prefered mode of payment

With this growth comes a myriad challenges

In the recent past and in the wake of Covid-19, businesses significantly embraced the use of mobile money. This has presented an opportunity to be filled by innovative technology. LipaSpot is an application that leverages on this increased usage by specifically addressing some of the challenges business outlets are now facing with Mobile Money Payments.

Fraud

Many retail outlets with high traffic occasionally experience difficulties identifying or confirming payments made via Lipa na M-PESA. This makes it very easy for fraudsters capitalize by presenting phony or altered notifications.

Fraud

Many retail outlets with high traffic occasionally experience difficulties identifying or confirming payments made via Lipa na M-PESA. This makes it very easy for fraudsters capitalize by presenting phony or altered notifications.

Unpleasant Customer Experience

Most businesses still use a feature phone to confirm payments. In some cases, they either cannot find the messages or have to inconvenience customers by having to compel them to show proof of payment

Unpleasant Customer Experience

Most businesses still use a feature phone to confirm payments. In some cases, they either cannot find the messages or have to inconvenience customers by having to compel them to show proof of payment

Complex Reporting & Reconciliation Procedures

Businesses are struggling with reconciling the payments. Most have to match the payment, bill/invoice and the individual collecting manually before posting to the back-office reports.

Complex Reporting & Reconciliation Procedures

Businesses are struggling with reconciling the payments. Most have to match the payment, bill/invoice and the individual collecting manually before posting to the back-office reports.

Disintegrated Tills / Pay Bills

Businesses especially Retail outlets with more than one Till or Pay Bill number have to access multiple fragmented reports to reconcile the revenues from each account.

Disintegrated Tills / Pay Bills

Businesses especially Retail outlets with more than one Till or Pay Bill number have to access multiple fragmented reports to reconcile the revenues from each account.

The App has been designed to interact with various modes of payment and integrate with multiple software applications to provide a holistic digital experience to retailers.

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Simplicity

A simple app running on an Android device; capturing and organizes all M-PESA Pay Bill/Till payments received, automatically issuing receipts for every payment.

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Monitoring & Reporting

LipaSpot provides consolidated reports for multiple accounts for ease of reconciliation and analysis

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Integration

LipaSpot helps businesses that have multiple locations to identify, manage and consolidate payments through Pay Bill / Till Integration

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Customization

LipaSpot can also integrate and be customized to work with other software applications and processes that already exist in your business.

Why you need it

LipaSpot Benefits

  • LipaSpot App identifies, monitors, analyzes and reconciles payments within your establishment
  • LipaSpot App provides on spot reports, end of day statements and other ad hoc reports on the POS and on a Web Portal / Dash Board
  • LipaSpot App reconciles the payment, the bill and user receiving that payment e.g. in restaurant or club – the MPESA Payment, the bill/order number and the waiter are captured and matched for easy and fast check out.
  • LipaSpot App has the capability to broadcast messages to other devices. Users can have the App on their phones to eliminate the need to rely on other devices to confirm payments – On the Spot confirmation using a Lite version of LipaSpot
  • LipaSpot App supports M-PESA STK Push giving users the ability to push transactions to the customer for PIN input only. This eliminates the hassle of having to go through the entire Lipa Na MPESA process to make a payment hence giving customers a quicker and better experience.
  • LipaSpot Smart POS can also be used for queue management with integrated payments in events.
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